Tag: RECEPTION AND HOSPITALITY

Explain the importance and use of electronic and manual reminder systems

Reminder Systems A recurring theme in time management is that it is better to keep track of things using a system rather than your memory. Some examples are systems for capturing project and task information, commitments, ideas and thoughts, and various documents, memos, and other paperwork. This best practice deals with all the other things…

Manage appointments for an executive using electronic or manual systems

Manual Scheduling Pros Image from Pexels A lot of small-scale field service businesses still sticks to manual scheduling, simply because it suits up to their day-to-day needs. Low operations volatility and slow business rhythm are the main reason why many still choose to schedule their field service crews manually instead of relying on any automated software.…

Identify the duties and attributes of a receptionist

1. Effective communication Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly. Find out more about in-demand technical skills for administrative professionals. 2.…

Assess the contribution of the reception desk to the welfare of the organization

A receptionist (sometimes referred to as an administrative assistant) is someone who performs various administrative tasks, including answering telephones and giving information to the public and customers. Receptionists are often the first employee that the public or customer has contact with. They are responsible for making a good first impression for the organization, which can affect…