Category: Office Administration

What is Dispatch

Dispatch is a procedure for assigning employees (workers) or vehicles to customers. Industries that dispatch include taxicabs, couriers, emergency services, as well as home and commercial services such as maid services, plumbing, HVAC, pest control and electricians. With vehicle dispatching, clients are matched to vehicles according to the order in which clients called and the proximity of vehicles to each client’s pick-up location. Telephone operators take…...

Explain the duties of a clerk in the operations, despatch and transport office

The function of a dispatch clerk is critical to any operation that involves moving freight, commodities or persons from one place to another. The dispatch clerk oversees the scheduling, staging, tracking and reporting of the day’s activities and interfaces with customers and other department staff. The position requires an ability to make decisions in a…...

Explain the functions of the operations,despatch and transport office

What are the Roles and Function of The Dispatch and Transport Office Have important roles for example the factory office will make sure that the factory is functioning effectively example that equipment is well maintain and move around when necessary. The despatch and transport office will organise the distribution the good or service to the…...

Outline the functions of the corporate communications clerk

Corporate communications departments play a key role in how investors, employees and the general public perceive a company. They often report directly to a company’s chief executive officer and serve as advisers in managing a company’s reputation. They help leaders prepare for media interviews, develop messages to deliver to investors and employees and suggest new…...

Distinguish among the different types of discounts

A financial institution is an establishment that conducts financial transactions such as investments, loans and deposits. Almost everyone deals with financial institutions on a regular basis. Everything from depositing money to taking out loans and exchanging currencies must be done through financial institutions. Here is an overview of some of the major categories of financial…...

Prepare documents used in sales and marketing

Marketing, like all other businesses, calls for its own unique set of business documents. Some, like a marketing plan, are pretty obvious. Other documents that you will need as a marketer are not quite so glaringly obvious. In fact, many marketers (read: your competitors) are operating without some or all of the documents essential to running a…...

Identify skills required by a clerk in the sales and marketing customer service offices

This customer service clerk sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements. Customer Service Clerk Job Responsibilities: Serves customers by providing information; responding to requests; resolving problems;…...

Identify duties of a clerk in the sales office

Sales clerks, also called cashiers or sales workers, work in retail businesses. They perform basic retail tasks such as operating cash registers, maintaining an orderly store and helping customers. Because of the high turnover rate in retail, sales clerk positions are usually readily available for those seeking a job in the field. The Bureau of…...

Explain the functions of staff involved in sales marketing and customer service

Marketing managers or officers are focused mainly on the practical application and management of an organization’s marketing operations. For marketing managers to be efficient and effective in performing their functions, they should have excellent communication and analytical skills. In small organizations, the marketing manager is in charge of the organization’s entire marketing activitiesand therefore handles…...

Maintain stock records ( Manual and electronic)

Electronic and manual record keeping While some business owners prefer manual record keeping systems, most businesses use an electronic record keeping system – making it easier to capture information, generate reports and meet tax and legal reporting requirements. There are a number of issues you should consider when setting up an electronic or manual record…...