Identify the attitudes of a clerk in the Human Resource Management office


Human Resource Clerk Duties and Responsibilities

Like any clerical job, Human Resource Clerks perform a wide range of duties throughout their shifts. The following list of duties for Human Resource Clerks was compiled from dozens of Human Resource Clerk job descriptions. These are the core duties and responsibilities that were listed most often.

Communicate Personnel Policies

Human Resource Clerks need to be experts on their employer’s personnel policies. They play a role in any in-house issues, and they also explain the policies to new hires as part of the onboarding process.

Compile Employee Reports

This duty applies to a variety of personnel reports that are compiled by Human Resource Clerks. It includes productivity reports, employee reviews, employee disciplinary actions and candidate evaluations.

Process, Verify and Maintain Personnel Documentation

From job applications to disciplinary paperwork, Human Resource Clerks are responsible for processing these files and keeping them meticulously organized.

Assist in Arranging Training Activities

Human Resource Clerks assist Human Resource Coordinators in implementing training for current employees, as well as onboarding for new employees. This assistance usually comes on the clerical end, such as contacting candidates and scheduling sessions.

Create Job Postings

Although the Human Resource Coordinator typically writes the job description, Human Resource Clerks often assist in this process. They also post the description to job boards and advertise the opening through their networks.


Human Resource Clerk Skills

Human Resource Clerks deal primarily with humans, so it’s obvious that they must have good interpersonal skills. In addition to being a people person, Human Resource Clerks must be technologically savvy in order to effectively use spreadsheets and applicant tracking software. The following is a list of core Skills Human Resource Clerks use most when performing their duties and responsibilities.

  • Communication Skills – Most of a Human Resource Clerk’s duties require some form of communication. Being involved in the creation of job descriptions takes written communication skills, and so does writing emails to employees and candidates. They also use their verbal communication skills when conducting exploratory phone interviews.
  • Conflict Resolution Skills – The Human Resource department of a company is responsible for, metaphorically speaking, making sure the ship maintains a smooth course. This involves escalating any employee grievances to the proper parties, as well as diffusing minor conflicts between employees.
  • Interpersonal Skills – Interpersonal skills are slightly different than communication skills. Being able to “read” a person falls under interpersonal skills and is an important skill for Human Resource Clerks. They are often the first face a candidate sees before they meet their interviewee, and this first impression is important. Being able to provide insightful feedback to decision makers is a great way to get noticed for a promotion.
  • Collaborative Skills – There are several tasks that involve collaborating with others. Human Resource Clerks work with others in their department to source candidates, set up interviews and advertise open jobs.
  • Organizational Skills – Human Resource Clerks are responsible for maintaining the personnel files of every single employee in the company. Whether stored physically or digitally, Human Resource Clerks must call upon their organizational skills to complete this duty.


Human Resource Clerk Salary

According to the Bureau of Labor Statistics, the national median salary for Human Resource Clerks is $38,100. Those in the top 10 percent make over $55,200, while those in the bottom 10 percent make under $25,500. The three states with the highest median salaries for Human Resource Clerks are Alaska at $46,300, Massachusetts at $43,600 and California at $43,000.

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